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Returning Unwanted/Defective Items

Returns are available if initiated within three (3) business days of receiving your package for STORE CREDIT ONLY (excluding items listed below). You must email customer service within three days to request the return, any claims made after 3 business days will NOT be accepted. Shipping and handling fees are not refundable.

All items must be returned in their original condition; unused, unopened, including packaging. We cannot accept items that have been worn or altered. These items will be shipped back at the customer’s expense meaning that the customer is responsible for shipping and handling charges involved in returning the items. Since we typically offer lower shipping rates than the postal office itself, the actual shipping cost may be greater than what was originally charged.

Kindly contact us first via email before sending out the parcel for faster and better customer service. We will be sure to help further guide you through the process and make sure that this is the best option for you!

Customer Service Email: cs@shopmissa.com.

Please mail your return to:

     Miss A Returns
      10601 King William Dr.
      Dallas, TX 75220

If possible, please be sure to include your invoice within the package, making note of the items that you are returning. If you are  unable to or would like to keep your invoice, please be sure to write your order number on the outside of the package.

Once we receive your return at our headquarters, we will contact you via the email to issue your Miss A credit!

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