Why is my tracking number "Not Found" ?

During the initial stages of our fulfillment process, your order is printed and a tracking number is generated. Your order is then picked and packed by our warehouse staff. Orders are ready to leave our warehouse within 1-2 business days after the tracking number is generated.

Once the order is printed, our system will send you an automatic email with tracking information. Please wait 1-3 days after receiving your tracking email to check the status of your package. Your tracking page will not populate with information until DHL has scanned your package into the first facility.



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