If your order status is UNFULFILLED or you have not already received your tracking information, you may be able to change your address.
- Email us immediately at firstname.lastname@example.org and title your email "Urgent- Address Change" regarding your change of address. Please include a complete address to the correct shipping location.
If your order is marked as FULFILLED and you have received a tracking email, your order has shipped. At this point, we are unable to make adjustments to any address or call the postal company on a customer's behalf.
- Domestic Customers- We recommend calling USPS Customer Service once your DHL tracking page has populated a USPS tracking number. (DHL customer service will not offer assistance, as they are not the final delivery company.)
- International Customers- We recommend that you monitor your DHL tracking info and call your country's post office once your tracking shows that your order has reached your country.
**Miss A is not responsible for mis-delivered orders due to an incorrect address.